Shipping policy
ORDER PROCESSING: Please allow 72 hours to process your order. You will receive an email within this timeframe to let you know your order is on the way.
STORE PICKUP: Arrange for in-store appointment based pickup. Hours are very flexible if we know you are coming! atouchofglassbeaumont@gmail.com
DOMESTIC SHIPPING RATES AND ESTIMATES: For calculated shipping rates, shipping charges for your order will be calculated and displayed at checkout.
Shipping Rates:
- 0kg - 1kg: $15.00
- 1.1kg - 2kg: $22.00
Flat Rate Shipping Available for: BC, AB, SK, MN, ON, QC, NB, NL, NS, PE
Carrier Calculated Shipping: YT, NU, NT (Shopify calculated)
INTERNATIONAL SHIPPING: We are not shipping internationally at this time through our website. However, if you see something you would like to purchase, contact us at atouchofglassbeaumont@gmail.com and we can facilitate your purchase and provide shipping information. Please note that duties may apply.
In the event that your order arrives damaged, please email us as soon as possible at atouchofglassbeaumont@gmail.com with your order number and a photo of the item’s condition. We address these issues on a case-by-case basis but will do our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at atouchofglassbeaumont@gmail.com.