Refund policy

At A Touch of Glass Beaumont, we strive to provide high-quality art pieces and excellent customer service.

1. Returns

Due to the nature of our products, we cannot accept returns for resale. Each piece is unique and created with care, making it impossible to resell once returned.

2. Damaged Items

Our shipping record for stained glass has been meticulous. However, if you receive your item damaged during shipping, please contact us and send photos to atouchofglassbeaumont@gmail.com.

3. Replacement

Once we receive your email with the photo of the damaged item, we will review it and notify you of the status of your replacement. If approved, we will send a replacement piece. 

4. Shipping

The replacement piece will be similar to your original purchase in colour and style. A Touch of Glass Beaumont will cover the shipping costs.

5. Contact Us

If you have any questions on how to return your item to us or report shipping damage, contact us at:atouchofglassbeaumont@gmail.com.